"In another encounter, my husband inquired about ordering a cake for my birthday, and Greg fed him a ridiculous story that we knew wasn’t true. So, I asked another staff member, who confirmed my suspicions. Then Greg approached me, looked me straight in the eye, handed me the paper, and refused to assist me further. I stood there waiting for someone to help, but no one came. I lost my appetite and ended up throwing away the breakfast I had purchased from them.
It’s not just about the service; I felt completely disrespected as a person. The only explanations I can think of for his behavior are that he might be racist, or he got caught in a lie, possibly due to being racist. It’s appalling to experience this from a manager. It seems that because he holds a higher position, he feels entitled to treat others poorly, and these reviews reflect his rudeness, suggesting he has never faced any consequences.
Greg, you never have to worry about serving me again. The food isn’t even that great and often makes me rush to the restroom—that’s why I only order specific items. I spend more money there than you likely make in a paycheck, and to be treated like that is unacceptable. I won’t spend another dollar at your restaurant—that’s a promise."