"I have enjoyed the food and cocktails in the past at Room 38, but be aware they do not honor Open Table reservations. On the morning of Oct 31,2016 I made a dinner reservation for November 11 for 6:45. Later that day, Oct 31, I changed the time to 7:00. I have confirmation emails confirming. My group arrived at 7, to be told they did not have that reservation noted. After showing my email confirmation, was then told my reservation was for 5:00. I'm not sure how the reservation is entered in their system, but there was no way I made the reservation for 5:00 because I was attending an event at 5:30, prior to dinner. I was asked if I made the reservation on Open Table and the staff just shrugged when I said yes, after showing my email confirmation. If they do not honor the reservation, they should opt out of Open Table. They were unable to seat us, so we went to 44 Canteen and had a lovely dinner, after a bit of a wait."