"This was a birthday dinner for a friend. The waiter was stiff and deadpan. Our salads and apps were good. Our loaded baked potatoes were dry, overly salty and withered. Not sure there was even butter. My steak was ordered med. rare. It came rare which is ok with me, but not what I had ordered. Kept asking for ice water and kept getting water no ice. Also watched this waiter attempt to flambe a brulee with a cigarette lighter actually touching the plate and dessert with it. Stick lighter maybe? I requested my friend be surprised with a birthday dessert when I made the reservation. Even checked with hostess who assured me that it had and I saw her talk to our waiter. When it came time, I assumed that the waiter would bring it but he asked if we wanted dessert. I ended up ordering the dessert which we were charged for. I longingly watched the personable waiter attend to a table of and provide the birthday dessert for their table. Maybe he could offer some tips our waiter. I assume that maybe our waiter was new. And yes even though I was not satisfied with the overall meal and service I still tipped . There are always other causes for unacceptable service. I usually go to the Shawnee HH and I can assure it is always stars. Wished we had made the longer trip to Shawnee. And from now on I will"
