"My family has been ordering from Vizzini's for 22 years and they have never disappointed us. Unfortunately, there is a first time for everything. We ordered a 2 sub deal with 2 XL sodas and 2 fries, but only received 1 sub, 1 fry, and 2 sodas. When we called back, the same lady who took our order answered and promised to get the missing items to us as soon as possible. However, after a long wait, we called back again and the same lady was rude and admitted she had forgotten to inform the kitchen. Eventually, our food never arrived. This happened on 4/29/2022. While I am very disappointed in the service, the food at Vizzini's is still very good."