"I used to be a loyal customer at this restaurant because I loved the food; it reminded me of the cuisine from my hometown. However, everything changed one day when we were seated at the table closest to the cashier. From there, we had a clear view of the kitchen, where the male owner went from the cashier—handling cash, cards, and the register—directly to preparing skewers without washing his hands or putting on gloves. We were so disturbed by this that we couldn't finish our meal and left immediately, never to return. While we had previously put up with the unpleasant smell in the restroom and the subpar service, this was simply unacceptable. It's such a disappointment."
