Sticky Date Pudding
The Fireplace

The Fireplace

Manor CircleAUQLD 4212, Sanctuary Cove, United States

Pasta • Coffee • Seafood • High Tea


"I hate to write negative reviews, but I think this type of feedback is particularly important, so in a restaurant with this price point. the main problem lies in the service provided to us, while we arrive at this location. I waited a solid 20 minutes with my partner (it was a special date for us) without a single word from each of the employees. in the did I have my neck for a good give minutes trying to take the attention of all the workers. many flat out avoided eye contact with me it felt as finally my partner stood up when we got a little flustered. only after we stood, someone came to us and asked if there are any drinks we want. we have refuted and said that we are ready to eat and just let us order (the drinks would have been great in the first 20 minutes.) they took quickly or drank the order and began to run what we need to call them back because we explained that we wanted to order food already and that they gave us no chance to forward our order. a few minutes later they came back with our glasses and poured my partner her wein. Unfortunately, the glasses had on them and this is again a little regret, for this price point, it is only expected that they do not have to drink a beautiful wine from a sociable glass, for which the personal apologises and made us available a free glass. for me I had to ask the waiter on water, which was a little regrettable. I feel to supply water in a beautiful operation is a mere minimum or at least ask if they want a glass (that I really did, it was a really hot day and I was chewed) after this debacle it was a pretty similar experience that waited for someone to make the scary that reveals us to this point rather. I say that eating was excellent. the place was quite boring (outside is beautiful, but unfortunately they are sitting in a rather dated room) and then there is the service. overall will not return hope, it was just a bad day."

Brightwater

Brightwater

15 Freshwater StAUQLD 4557, Mountain, United States

Pasta • Venues • Hotels • Seafood


"I really enjoyed my time here. It was a little on the expensive side for meals, but for the most part they are well prepared. My two criticisms from my dine in experience was that my pork wasn't cooked well enough, the skin was very rubbery in the center but the edges were crackled perfectly I would have loved to have seen this across the whole skin. Dining in was very very busy, so I'm assuming that this was simply because the chef was rushed with the peak hour dining in. The other issue was with drinks, it took me three times for my drink order to be done correctly. I usually request no ice with my drinks as my teeth are sensitive, and I had to ask the staff three times to get this followed. In the end, they got it right, but it was a bit frustrating to have that happen. Despite these issues, the staff were mostly attentive and friendly. When we wanted to order extra drinks, the staff members were available, and food for our group came out mostly at the same time with a focus on getting the kids meals and appetisers out first which we appreciated. The waterfront view here is absolutely stunning. It was such a relaxing afternoon to enjoy drinks and lunch near the deck. The positive thing we saw as well is that they also had a seniors menu too, which was lovely to see. Apart from the issues I mentioned earlier, it was all in all, a great experience. FACILITIES: Parking: Yes, onsite Wheelchair Accessible: Yes, ramp available from carpark to front door Toilets available: Yes PAYMENT: Payment via Mobile/Watch Supported: Yes Card Accepted: Yes Cash Accepted: Yes COVID SAFE: Hand Sanitiser Available: Yes on entry COVID Check in: Yes via QR code. Private Details Handled Correctly: Yes, the QR check in wasn't working so a staff member handled data collection and kept it out of sight from the public so only staff members could see visitor details. Great to see how this was done."