"First, the service: I called and, within two rings, Tracy answered enthusiastically and was eager to take our order. She was fantastic with recommendations and assisted us in making our choices.
Now, onto the food: The breadsticks were decent but lacked flavor. However, that’s where the negatives end—everything else was AMAZING! The two pizzas were DELICIOUS and cooked to perfection. We particularly appreciated that they didn’t slather them in sauce; instead, the amount was just right. My wife loved the fresh flavor of the Margherita Pizza, while I preferred the combo for its ideal balance of toppings.
Overall, we’ll definitely return, as they have truly redeemed themselves. While I waited for my food, I observed the waitress at the counter interacting with another couple who had just arrived. She was incredibly friendly and made them feel very welcome. Given the current stress surrounding COVID, it was refreshing to experience such warmth and positivity.
Kudos to the team! Additionally, after my previous visit, management reached out to me promptly to apologize and gain insight into what went wrong. They assured me that they addressed the issue to prevent it from happening again. I appreciate how they handled the situation, so I decided to remove my old review. To summarize, I initially had trouble placing a phone order and faced several hiccups, but this experience was quite the turnaround!"
