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Healthy Eaters Cafe

Healthy Eaters Cafe

118 S 4th Ave, Mt Vernon, United States

Cafe • Cafés • Lunch • Healthy


"Super disappointed. I've been going to this place since they've opened. Literally eating here atleast once a week. Yesterday I placed a phone order and took my time getting there due to the fact the person taking the call said 20 minutes. I then arrive and as I am standing by the counter the blond hair woman behind who's the cashier and does the salads says to me yes? I tell her I'm there to pick up a phone order. She goes okay you need to wait. I was like okay.... she then continues with the customer preparing his salad and taking her time as I can physically see my prepared and packaged food behind the counter. Literally 10 minutes later she's done with prepping this salad and immediately begins to ring the customer up. As she's ringing him up for his food she begins to Place a bag with her right hand over the counter like dangling it. No eye contact just dangling the bag. I didn't know if it was the salad for the customer ahead of me or my food. So she then rudely goes to me, are you not going to take the bag? I said is this mine as I purchased several things. Again, she responds rudely stating yes and once you take this one I'll give you the other. I have no problem holding a bag but common sense would be finish with the gentlemen ahead of me before randomly passing me a bag which I still have to pay for. She completely lacked sense and was very rude. Dangling someone's food on to a small counter in the front like speak up and state this is my bag or leave it on the glass counter until You let me finish paying. I am very disappointed this has turned into a really great deli but she has completely ruined my experience. I don't think common sense is so common, nor is customer service."