"When we ordered our food and an appetizer, he appeared confused. He didn't ask us if we wanted drinks; instead, he suggested, "Is water okay?" We ordered a water and a soda, and when they arrived, they were in small glasses with very little ice—maybe 10 ounces total.
The appetizer arrived, but the queso was very thin—possibly that’s just how they prepare it, but we didn't like it. Our main food was served without mentioning the extra item I ordered, which showed up a few minutes later. We asked the woman who brought the food for drink refills, and she didn’t seem happy about it. When we finally received our drinks, it was an awkward exchange.
The waiter never came back, not even to bring the bill. I had to approach him at the bar, where he was sitting and looking at his phone. He seemed surprised and oddly asked if we wanted boxes. We requested one, and he reached behind something to grab two instead. When I handed him my card, he looked puzzled. He eventually returned with the receipts to sign, but the whole interaction felt very awkward.
I almost never leave without tipping, but this time I felt there was no service worthy of it. The food might have been warm enough to be safe to eat, but it definitely wasn’t hot."