"So I ordered 3 sandwiches online 2 meatballs and 1 Italian hero). Went to pick them up, got home and when I opened the sandwiches, oh boy!!! What a surprise! Meatball sandwiches had no sauce at all!!!! The meatballs were completely dry!!! Both of them!!!. The I opened the Italian hero and guess what? There was no meat in the sandwich at all!!! It was supposed to have 3 different types of meat. So I called the store and told them the sandwiches were not what I have ordered. I go to the store and the lady working there tells me that it was her first day!. I mean I get it, first day, you feel nervous, that 's fine, but you would think that someone would 've trained her before leaving her by herself at this location, but I guess they don 't care about properly training their staff. So when I asked her about the meat for the Italian hero sandwich she tells me: I don 't know which meats are supposed to go in that sandwich , so I go ahead and tell her and guess what?, she looks around and then tells me: we don 't even have those meats at this location . She even calls the manager regarding not having the meats for this sandwich and the manager couldn 't care less about! So, what the hell is going on at this location??? Then the lady tells me, well, I could make you a different sandwich, and I 'm like, ok, fine. The catch was, I paid $9 for that footling sandwich and the lady wanted to make me a sandwich that it 's worth $6! So I 'm like, ummm no! The age says well I could also give you a cookie for free! At that point I didn 't know if I should just laugh or leave and get my money back. After this incident, there 's no f way I 'm going back to that location ever again! What a trip! Not worth my time, money or my business!"