"During my recent visit to Subway, I encountered an exceptionally disappointing interaction with a staff member, a young girl with red hair and glasses, that exemplified poor service. From the moment I approached the counter, her demeanor was unfriendly and unhelpful. She displayed a lack of attentiveness and seemed disinterested in providing any assistance. Her responses were curt and dismissive, leaving me feeling unwelcome. Additionally, she had put in one headphone right before I came up to the counter. This encounter was a stark reminder of the negative impact that a single staff member's attitude can have on a customer's overall experience and unfortunately, I was the customer. Overall, the other young girl there was extremely helpful and kind, and my food was excellent."