"Ordered a bouche de Noel, originally exotic fruits because that’s all that was left according to Sylvie, the insanely rude lady who takes the orders over the phone. Went the day before pick up and was told that a chocolate bouche was available. That btw was after I was told our order wasn’t logged, probably another Sylvie blunder. Came in today to pick it up, the price was literally twice what Sylvie quoted on the phone, and got home to find that they in fact had given us the exotic one not the chocolate. Spoke with Sylvie on the phone, she said it was “impossible” that the price was misquoted because apparently she’s never made a mistake in her life according to her. She then went on to say that maybe her French accent was hard to understand. I speak fluent French. I also know there are people who embody negative stereotypes and that’s exactly how Sylvie is. Will never order anything from here again."
