Surf & Turf
Grassfields

Grassfields

878 Lexington St, Waltham, MA, 02452, 20421, United States

Food • Seafood • American • Vegetarian


"Not family friendly. Don’t come here if you have kids. And if you do brace yourself if the manager Laurie is working that day. My family I, a large party of 20, went there today to have lunch for Easter and just her greeting alone when I walked in with my kids rubbed me the wrong way. Very cold and she almost seemed annoyed. But I brushed it off, whatever. Now granted we did have 9 kids with us and I personally was trying my best to keep them under control but they were laughing and just being kids. Not being super unruly or anything in my opinion. She came over and told us the kids were being too disruptive and they were getting lots of complaints about it. She also threw in that “this isn’t a banquet hall”. Mind you we were pretty secluded aside from 2 other tables of older people near us. If that were true, she certainly could have approached this situation differently and handled it in a much better manner. She was incredibly rude about it and honestly as a mom of 3 young kids it was very triggering. People like her are the reason moms feel hesitant and insecure about bringing their children out to places like this. Shame on her and Grassfields you should be embarrassed to have someone like this working in a management position, or any position for that matter, at your restaurant. Lost our entire family as customers for sure. Which is a shame because we’ve been here many times before and we never had an issue like this. I will add though that we all felt really bad for our waitress because she was very sweet. What a shame. Do better Grassfields."