Sushi A
Saketini

Saketini

1120 S Dobson Rd, 85202, Mesa, US, United States

Sushi • Casual • Drinks • Japanese


"Came in with my boyfriend to get some dinner after working all night serving other people and wanted to relax at what used to be our fav sushi place. Every time we go here there is one or two new servers so they're always learning but overall the food comes out decent and they are one of the only places open late to eat. Ordered 2 waters, a soda, 4 rolls and a veggie tempura starter. From the time the server heard our orders and grabbed our menus off the table she forgot the order that she didn't write down and I repeated it back to her, she still didn't write it down. 20 minutes later our sushi starts coming out and the server informs us she is new and accidentally rang in a roll instead of our tempura... we say no problem and continue to eat and after 15 more minutes a large plate of shrimp tempura arrives. We already overhead the server offer to pay for the first mistake and didn't want to be fussy so since we ate it we would pay for it. During the meal we ate half of our rolls while waiting for wasabi and when my boyfriend got tired of waiting for me to join him got up and asked the servers who were hanging out at the table by the front door chatting. At the end of the day I tipped her 20% but to be charged $14 for something I didn't order instead of the $6 starter is nonsense, especially when the server who admitted was new didn't write the order down in the first place! In this industry it's one thing If you want to not write the order down but you must absolutely get it right if you don't."

The Shortline

The Shortline

118 Buchanan St, 61008, Belvidere, United States

Sushi • Asian • Lunch • Japanese


"Food is good, but just order it to go. The “service” is terrible. We didn’t have a waiter/ it was a self service concept, but no one let us know this. We found this out after waiting some time for drink refills after almost done with our pizza. There is no self-serve drink station so I went up to the bar to ask for a refill mid chew. The bar tender said she was going to give me a to go cup since they were closing. I had just told her that I didn’t know we had to get our own drinks and that I wanted something quickly so my food could go down. (In my opinion, it would have been quicker for her to just refill my cup that i had already brought up. Before the pizza, we had ordered sushi rolls and crab rangoon. After each item was dropped off, first the crab rangoon in a to-go bag, then 10 minutes later, the sushi in to-go containers, no one asked how everything tasted or if they could get us anything else. After the sushi, I had to stop her as she walked away for some soy sauce, but the look on her face and energy gave annoyance. Which is why after a guy came out with the pizza and quickly walked away, I didn’t bother asking him for plates, so we just ate it on a napkin. At one point, the bar tender came up to us to let us know they were closing while still eating. As we walked up to pay, there were 2 men at the bar drinking. I asked the “server” while paying what time the bar closed and she said the restaurant closed at 9. I asked, “oh, but what about the bar, she said “the whole restaurant closed at 9”, and I said “oh” and turned towards the 2 men and the bar tender who came up to us earlier to let us know they were closing. She then says, “they are just finishing up their drinks”. It looked like to me the bar tender was getting them another drink. This was a VERY bizarre and unwelcoming experience- coming from someone who worked as a server in the past and who enjoys new restaurants. There were no smiles and it had a very cold “get the hell out” energy. Sad to say as I want locally owned restaurants to thrive."