"Extremely disappointing experience. I have ordered here twice from Grubhub. The first time I ordered here, I walked up to the counter and they explained that they didn't receive the order because their systems were down. They did not offer an apology or provide an opportunity to order on the spot.I placed an order today for 1/2 roasted chicken, which as per the app REQUIRES a side. I got an email a few minutes later that stated that there was a price adjustment and $6 was added to my order for a side salad.I showed up to the restaurant 5 minutes later politely explaining the situation. I was met with a very rude employee who didn't even apologize and put the blame on me. I politely requested the side salad to be canceled as I excepted a salad to be free with a $21-22 entree as it was REQUIRED on the app. She stated that the order was already put through and that nothing could be done about it.Furthermore, I politely requested the worker to look into this issue so it does not happen to anyone else and she basically explained to me how the restaurant has no control over the menu items on the application and how it was my fault.At the very least I was looking for an apology.I am NOT happy with a bait and switch at a restaurant of this caliber."
