"The restaurant was crowded, but there was only one waitress who was also managing the bar. I had a thirty-minute lunch break and ended up waiting the entire time before being addressed. I placed my order and specifically requested no onions and no peppers. The waitress didn’t take any notes and ended up forgetting my sour cream. When my burrito arrived, it was packed with onions and peppers instead of the requested items. I only took two bites of a dish that cost over $20. This was unacceptable. For the first time in my life, I left a $0 tip. I’m not proud of that decision, but I’m still extremely frustrated. I considered asking for a refund but decided against it, and waiting another hour for a replacement meal wasn't an option either. I ended up spending an extra thirty minutes beyond my break and returned to work still hungry."
