"We were at this restaurant with a reservation at 6:30pm (week ago) Freida the server is the owner’s daughter and it did not feel to us that she cared for her Mexican customers who were at Villa Peru for the first time, she was more concerned with pleasing her white American customers than her Mexican American customers equally and it took 1HR and 1/2 to get our food and appetizers prior to that, of course to no surprise there was cero apology on her part, she never acknowledged the kitchens issues they were having and her follow up was less than perfect, her white American customers got served an her undivided attention but my guests (party of 6) were treated like they did not mattered, when the food finally got to us, like our appetizers they were semi-warm, the meals did not get to us for about an hour and a half, just about the time they were about to close; we are avid foodies and have been to many restaurants and yes we have experience on what great customer services looks like at family owned venues, but Villa Peru definitely did not meet our expectations, poor service, poor tasting food and cold! Since the server didn’t bother to check on our meal status. The rib eye plate was luke warm and apparently they run out of one of their menu choices but told us about it an hour later, so one of my guests didn’t get the meal they wanted. This was a Saturday evening event, how are you not prepared for a weekend venue. Most definitely we do not recommend this place at all, whataburger has better service- please don’t waste your time whit this awful service!"
Tacu Tacu
