"Sad to place this review today after a horrible experience. First, I would like to start by saying that we have been longtime and loyal customers of this business-supporting them DAILY for years-especially throughout COVID uncertainty when they were in danger of shutting down. We currently order from them at least weekly to continue supporting this business and the staff we felt were like family. Today we ordered breakfast for the whole family, but one order was missing. We called to advise and they insisted that the order was included, basically calling us liars, despite one of our children sitting without food. After speaking to the manager and explaining the situation, we only received an offer to credit a FUTURE order and ZERO apology or empathy. Their delivery driver could not deliver the missing order either because we were “too far” despite being 10 min away even in traffic. Bottom line, the food is great-but don’t expect any issues to be corrected or any attempt to make them right by the rude, unprofessional and unfit management. We will NEVER order again or recommend family and friends."
