"We were very excited to go back and visit this restaurant as we had tried it on another visit to Miami when it had first opened years ago. The memory we had in our minds was that it had great food and a lively ambiance. This time, the service was so pathetic I cannot begin to start. We had an early reservation, 700pm, b/c we had brought three young kids along. Shocked to see the restaurant was very empty for a Friday night. We sat immediately, and they claimed we would have two servers that would take great care of us, as we were a party of 8. The food took so long, they finally served us at 845 after I had to get up two times to ask if someone could find our waiter who had been MIA most of the night and the second server I never even met. The manager became aware of our delay and made little effort to help us. He could have come over to apologize for their delay and even offer the poor kids a dessert, no? I would have hated to see how they function with a full restaurant. Luckily the food was flawless so the chef gets a great score from us! 5 Stars! But I forgot how overpriced it is, 15 dollars a claw? What? We finally left at 940pm. The experience too long for us! Such a shame the service was so pitiful as the place has serious potential if they could iron out this issue."