"Went to pick up an online order tonight and waited at the hostess stand as the text instructed. Multiple waitstaff walked by as I stood there. No one stopped to ask if I needed help. I stopped one waitress, and she said she would check on it, but never came back. Ten minutes later, Jim, the owner, came and asked if I was all set. I told him no, I have been waiting for a while and still dont have my order, although multiple have walked by. His response was that the staff doesn 't know why I am standing there. To which I responded, maybe they could have asked. He then told me the sign on the hostess stand said, seat yourself . I said I 'm not sitting, I 'm here to pick up food. He continuedin his condescending tone, telling me there is no hostess, I need to walk up to the waitress station and ask for my food. That they are short staffed, the waitstaff needs to watch their tables or people yell at them and they quit, next time walk up to the waitress station. I said no problem this would be the last time I visit the restaurant. He then walked away without any assistance or my order. Maybe the waitstaff is leaving because they are busy and they have an owner who does nothing to help. If he treats his paying customers this way, I can 't imagine how he treats his staff.The gentleman behind the glass who was making pizzas was nice enough to stop what he was doing to help. If it weren 't for him, I could still be standing there."
