"Today 9/6/2022 On Or About 5:10pm I Went To McDonald's At 3075 Legion Road, Fayetteville, NC 28306. TO Get One McChicken Sandwich, 2 Small Fries No Salt, , 2 Four Piece Nuggets With One Honey Mustard, One Sweet Sour Sauce, 1 Hot Chocolate For My. 8 Year old Autistic Son who was sick and Needed hot Liquid , 2 Large Fruit Punch Drinks, 2 Cups Of Ice Water. Wanted Large Sweet tea but They Say They Were out!! Waited 25 Minutes In Line, Just to Get To order box. Other Cars Started Pulling Off!! PLEASE, PLEASE, MANAGEMENT LOOK AT YOUR CAMERA!! THIS CREW WAS NOT TRYING TO PROVIDE GOOD CUSTOMER SERVICE!! VERY Lazy UnprofessionaL CREW . Bad representation For McDonalds. THE 2016 TOYOTA COROLA EVER GREEN COLOR) was My vehicle. I PAID FOR MY FOOD AND ASKED WHY SUCH LONG WAIT, THEY HAD AT LEAST FOUR BLACK WORKERS AND ONE BLACK MANAGER. LINE AROUND THE BUILDING!! PULL YOUR CAMERA, I RECORDED IT. WELL WHEN I GET TO THE PICK UP WINDOW TO GET MY FOOD STILL WAITED AND THE GIRL FINALLY GIVE ME TWO LARGE FRUIT PUNCH, TWO ICEWaters No Straws. I then Honk the Horn to Get Attention For My straws and my son Hot chocolate, She then proceeded To hand me a chocolate Shake with Whip cream, I told her I Did not Order. A Chocolate Shake, it Suppose To be a hot chocolate. She.says they don't have any hot chocolate. I then asked for the manager, skinny black guy came to window, I Told him the customer service Was Terrible and that I Had now waited 40 Minutes for this order. I also stated That He and these Young Folks Needed To be Fired!! He Suppose To Be the Example and Suppose To give Good Customer Service.. He told me Take it Up with Corporate Office and slammed The Window in My face!! With the employees standing Back laughing. I GOT OUT CAR AND KNOCKED ON WINDOW FOR THEY NEVER GAVE MY FOOD OR MONEY OR OFFERED A RESOLUTION TO GIVE MY MONEY BACK OR NOT ONE TIME COME BACK TO WINDOW TO GIVE MY FOOD OR ASK ME TO LEAVE!! I THEN PROCEEDED TO CALL THE POLICE AND ASK IF THEY COULD SEND A CAR. I THEN GOOGLED THE CORPORATE COMPLAINT OFFICE SPOKE WITH A MAN NAME Devreus who took My complaint, I told Him I Had called the police and that they hadn't given my food or money back. But I recorded the workers handing food out the back Window were You pay your money and they had three employees come out. out Side walk past my car and give other cars their food but not me!! That's Discrimination I Was before them. I asked Were Is my Fod they ignored me!! Finally two Cumberland County sheriff's arrived!! FEMALE K. DUFF and Male R.BERR. VERY NICE AND PROFESSIONAL. THEY WENT INSIDE CAME BACK AND ASKED DID I WANT MY ORDER OR MONEY BACK.. SO THEY Took My ORDER AGAIN, GAVE ME THIS BAD RECEIPT YOU CAN'T READ.THEY TOLD ME TO JUST TAKE IT ALL UP WITH THE CORPORATE OFFICE FOR THEY HAD MESSED UP ORDER BEHIND ME!! I WANT JUSTICE AND COMPENSATION FOR THIS. THE TIME RECEIVING MY FOOD AND LEAVING WAS 6:25PM.BURNING MY GOOD GAS FOR OVER 1hr 15 min. This Was So Crazy!! Unprofessional Manager Definitely Can't Lead He definetly need to Be fired!! If i was the manager i Would have Given the customer their food or Offerred their Money bacK SO THE CUSTOMER Can leave. . I Am Disabled live off of Social Securuty Disability. My 22 year old daughter was shot and Murdered 10/31/2021. I have alot to deal with As a single parent. I Shouldn't Have To Demand, Good Customer Service!! If This Was Their Mother or Parents Or This Happened To Them, They Would Be Mad!
