"The food here is excellent, and the ambiance is impressive. I've never had a bad experience with their meals! However, the customer service leaves much to be desired. There are times when there’s no one at the register for 10 to 15 minutes, and it can be frustrating to see a crowd waiting for to-go orders. The staff sometimes brings out the orders and simply places them behind the counter without announcing who they belong to, which can lead to long waits—up to 10 minutes—just to find out if your order is there. If they could address these issues, they would easily be a five-star restaurant."