"Today I give them three stars. on my last visit (this last Tuesday) I ordered a paleo burger, large pommes and a children chicken powder with 3 additional strips. a friend and her son accompanied us and ordered us immediately. we sat in a table and waited approx. 25 minutes to eat. but when the food came, my friend and her son were eating, but my son did not come. we waited another 10 minutes geduld. then they began to command others. Thank you, I asked for a copy of my order! When I drew her attention to her attention that my order had never come, they tried to say that they already brought the order. the only thing we received was the drink of the child for the child's meal. I showed them my reception and even the person who took my order seemed unfounded. I waited when they found out what happened at the end. After discussing the entrance with the chefs, of whom never had seen the order on the entrance, I could hear the conversation as my table was close to the register /kitchen then someone came by and told us. we will be the meal but we will not recharge them....I was like good I should not hope! I saw how I never got the meal first! we waited another 15 minutes for the meal and at this point our guests had finished their meal! I was insanely disappointed with the service and not even an apology given. I think my meal should have been forced, as this was completely her fault and the fact that they are so gracious, we will not ask again! seriously not cool! because we often go into this facility (weekly for a little over a year now)...at least they should have thrown into something as an excuse. also pay attention to cleaning the tables after the guests have left, sheesh! I know they're sometimes busy, but no apology, not being attentive to filth!"
