Pub • Pubs • Bars • Irish
"I’m giving 5 stars because the food was incredible and as a small business owner myself I understand that ratings can be important. But the service we received was far less than 1 star. At the time we came in to have dinner it was not very busy. We had to track down our (extremely rude) server several times just to get basic service and we were always met with an attitude. We sat and waited 25 minutes just for her to bring us our drinks (that we could see waiting in the drink window) and then we waited for what seemed like forever to be able to order. Our food sat under a heat lamp for too long (we did not feel like this hurt the quality, but we know how quickly that it can). Two of her co-workers had to track her down just so we could get our ticket that we asked twice for. Every time she walked out of the kitchen she was putting food in her mouth without washing her hands and then grabbing drinks (health code violation). She seemed to be more concerned about socializing with her co-workers than with her customers. I understand that food service jobs can be challenging, but this girl makes us never want to step inside this restaurant again. The rest of entire staff was friendly and welcoming."
