"We have been to The Rock numerous times in the past and had good experiences. This Saturday was disappointing. I invited a few friends out to celebrate my husband's birthday. Our waitress was inattentive and messed up the order several times. To start with, I ordered an iced tea. My glass was dirty-gross, slimy, white goo on the inside. I asked her for a new glass and she told me all the glasses were like that, and that it was just hard water. I showed her my water glass and other glasses at the table and ran my finger along the inside to demonstrate the difference. It wasn't hard water. It was a dirty glass. During the meal, a friend ordered a pizza off the menu and asked for no onions, but to add sun-dried tomatoes. They left the onions on, and forgot the sun-dried tomatoes. She offered a new pizza and he accepted. The new pizza arrived and was missing other ingredients that should have been there, but still had the onions. I ordered a salad. It never arrived. While everyone was eating, she didn't once come back to ask if we needed anything or check on the table other than to bring the (wrong) replacement pizza. I never got the chance to ask about the salad, and my friend wasn't able to get his second wrong pizza fixed. Additionally, our glasses were never refilled. We left very disappointed."
