The Sunday Roast
Elephant Castle

Elephant Castle

161 Devonshire St, Boston, MA 02110, United States, Bostonia

Full • Wine • Bar-lounge • Unspecified


"Disappointing experience. Reserved a high top table and specified in my booking that I would like it for a World Cup game being shown. When I arrived the seat was nowhere near a television screen as requested or a high top table. I asked the waitress if it’s possible to sit closer to a screen which she kindly put me in a booth near the big screen. The manager came over after we had order drinks and abruptly asked us to move as this was reserved. I informed the manager that I have a reservation to watch this game on a high top table and was told to sit in this booth by the waitress. The manager informed me that the table I was sat at had been booked for months in advance. We moved to a high top table eventually which is front of a screen. A short while passes and a lady walks through the door and the manager informs her we have your seats available, you are lucky as your seats were being stolen and I stopped them. This suggested we took those seats when the waitress kindly put us there in the first place. He said this so loudly that we could hear it very clearly and made us feel very unwelcome. Later on the manager was being patronising to the waitress staff and the whole experience was very unpleasant to watch. There was a number people who also experienced seats in wrong location and asked the waitress and manager several times to move even though there was booths left unused. They advertised they are showing the World Cup games but it didn’t have enough seating in front of screens to accommodate everyone so I wouldn’t recommend going if you are attending to watch big sports events there. The service was quick and the food was a good standard. If it wasn’t for the rude manager in particular the experience was a 3/5 but we wouldn’t come back again to this venue again."