Tilapia Curry
Planet Bombay Indian Cuisine

Planet Bombay Indian Cuisine

619 Edgewood Ave SE #102, 30312, Atlanta, US, United States

Meat • Casual • Indian • Seafood


"Honestly the worst customer service and experience I have EVER had. Placed an online order at 6:30PM for delivery to be scheduled at 7:15PM. Placed delivery instructions to call me upon arrival. An hour past the delivery time (8:15PM) I call to check on where my order is they said it'll be there soon, he just left with my food. 8:45PM rolls around and I still don't have my food, so I call again. The manager tells me that he will be there in ten minutes, but also during the call, the delivery guy comes back to the place with my food. I confirmed with two people, and checked my emailed receipt that my phone number was in fact correct. When I go to ask how they can make this situation better now that I am 1 hour and thirty minutes past my delivery time, and the food is likely cold.. I got yelled at by someone on staff and they told me they were going to refund my order and not deliver my food. One would think that with the restaurant at fault and my food being so late that they would try to make this work.. but nothing was done. The manager eventually told me the food was coming, with no refund. The food.... honestly nothing special. As expected, it was cold and everything had to be reheated. I got the chicken tikka masala and I thought it was pretty subpar compared to other Indian places I have had. Looking for my new ATL Indian spot, and unfortunately I just don't think this is it."