"It seems that Bagel Supreme doesn't have a toaster or toaster oven. Let me explain: I ordered an everything bagel toasted with cream cheese, but what I received was disappointing. It felt like the kid just lit a match to my bagel until the flame went out, claiming it was toasted. It shouldn't be that complicated, yet there are so many people in the food service industry who just don’t get it. How hard can it be? There are different levels of toasting—lightly toasted, medium toasted, and burnt. I won’t be returning again."