"I have visited this restaurant multiple times. My coworkers have mentioned that their bagels were sometimes stale. However, the food in my order has always been good. My issue is that they have repeatedly given me the wrong cream cheese, even after I specified that I wanted veggie cream cheese. After addressing the issue with them once, they corrected it. However, this mistake has happened multiple times and has become frustrating. I have decided to take my business elsewhere because of this ongoing issue."