"My husband opted out of having wine, but I ordered a bottle for myself while he chose a cocktail. We also ordered water, but it was never refilled and he was not asked if he’d like another drink. We started with three appetizers and were assured that the pacing of our meal would be well-managed. We enjoyed the bruschetta, eggplant rollatini, and clam chowder; all were excellent choices. However, as soon as we finished our last bite of the appetizers, our main courses were brought out. While I appreciate prompt service, it felt like they rushed our main dishes out to avoid them getting cold.
Afterward, we were asked if we wanted crushed red pepper or Parmesan cheese. I requested crushed red pepper for my linguine vongole, and my husband asked for cheese for his dish, but neither was provided at first. He reminded our server about my crushed red pepper since she knew I wouldn’t enjoy my meal without it, and she returned with it, acknowledging her oversight. Mistakes like that happen, so it was no big deal.
I had leftovers, and since I prefer to box my own food from my experience in the industry, I asked our server for a box. She agreed and said she would be right back with one. However, after a significant wait, she returned with a dessert and a sparkler to celebrate our anniversary, which was a lovely surprise. We could hear other tables celebrating birthdays while we were there, but it felt a bit awkward with my large portion of linguine still on the table.
Eventually, she did bring the box. We enjoyed the tiramisu, but she didn’t check back to see if we wanted coffee or espresso. When we decided we wanted to order some dinner to go, she simply stopped by to drop off the check. Was that it? Were we being rushed out? Other tables that arrived before us were still dining, and there were plenty of open tables—so it didn’t seem necessary to turn the table over quickly. Overall, while the food was enjoyable and the anniversary touch was appreciated, the service could definitely use improvement."