"I was rather disappointed tonight with service at Ginza. There was seven of us eating at the hibachi grill, but one of us ordered from the dinner menu instead. The dinner menu item came out 10 minutes before the chef began preparing the other meals. When we questioned the food runner why it had been delivered so much earlier than the others, he got visibly irritated. Our server then came and offered to take it back to the kitchen, but we didn’t feel comfortable doing that. I only gave three stars to atmosphere because it’s a very bright and open area, Where, as I feel, it should be more private and cozy, like Kobe Steak used to be."
