Seafood Tower
Palomas Bk

Palomas Bk

1 Knickerbocker Ave, Brooklyn, United States Of America

Meat • Drinks • Mexican • Chicken


"I visited Palomas twice before today. Once when the restaurant was newly opened with 3 other girlfriends of mines. We had a wonderful dining experience. Drinks were on point, and food was delicious. Second time was just all right, the food wasn't as great but that may have been a result of ordering off of a special menu they had. This most recent experience, the pork that comes with the guacamole was very large and under cooked. When the guacamole was brought to their attention we were told that it'll take very long for the pork to get cooked correctly so they wouldnt be able to do that and so we ordered only the guacamole instead. When the octopus that I ordered came out it was extremely dry, and for the cost it was nearly the size of a large pickle on the plate. When told to the kitchen that I didn't like the food I was told nothing could be done besides to receive a side of chips to eat with the meal I didn't want. Typically if you do not like a meal they usually will accommodate you, but not on this night. I'm extremely disappointed and my girlfriends and I will never visit this restaurant again. They charged me for the entire meal although I didn't take not one bite of the food. For $35 to loose a group of customers isn't worth it when we've spent over $1,000 here in six months. Guess the owner has clients to throw away. I work in the airline industry and have traveled and eaten at many establishments and have never been so dismissed as they have shown us tonight. The owner came out who is also the chef and never even addressed us, but that's the type of restaurant and customer service they have today."