Trash Fries
Jean's

Jean's

820 22nd Ave, 39301, Meridian, US, United States

Lunch • Cheese • Chicken • American


"ITS THE POOR CUSTOMER SERVICE AND BAD ATTITUDE FOR ME!!!!! ESPECIALLY COMING FROM ALAN THE OWNER AND FACE OF THIS ESTABLISHMENT!!!! I had a terrible experience at Jean's today. I had not been rude with him , so I did not understand why he was starting to get rude with me. I expressed that I had been a frequent and valued (at least I thought so prior to this) customer who brings large crowds of other customers with me on a regular basis 10-15 people, but based on this experience today I may have to reconsider. I stated to my friend sitting next to me that I was leaving. Alan repeatedly told me I've got to do what I've got to do! And do what ever you need to do with a serious attitude of I don't care if I lose yours and your friends' service or not. Which was a shock to me, because he usually does much better than this when it comes to customer service. In that moment I felt that our business did not matter to him one way or the other. Since when is this acceptable behavior of someone who is essentially in the business of service. I understand if you have a rules to abide by, but as the owner of a company you also have to remember to provide great customer service and that the customer is always right even when you believe they are wrong because WITHOUT THE CUSTOMERS YOU HAVE NO BUSINESS!!!!! This is just customer service 101!!!!!! You must find a way run a business, have rules, but first and foremost PROVIDE GREAT CUSTOMER SERVICE AND PROFESSIONALISM!"