"During my second visit, in the afternoon with my son, everything went smoothly. We were seated quickly and received good service.
For my third visit, I called several hours in advance to reserve a table for 11 at 6:30. The staff confirmed the reservation but upon arrival, they said they were still getting the table ready and then never returned. After waiting 45 minutes, we left to eat elsewhere. It is unfortunate that my own hometown has a restaurant with such little regard for their customers. They missed out on potential revenue and good tips, not only for that night but for the future as well. I will not be returning to this restaurant."