Marinated pork riblets in savory sauce, slow-cooked to tender perfection.
Steak • Casual • Seafood • Burgers
"Excellent service from front door, to the tableside!We were immediately accommodated and introduced to our waiter, Bryce J.Bryce is the definition of an attentive, and customer service oriented gentleman.He is incredibly knowledgeable, kind, and made excellent recommendations for both food and drinks. He was continously attentive throughout our stay, and we have nothing but excellent things to say about him.The food, like our waiter, was excellent. We ordered the Surf n’ Turf which was cooked exactly to our liking. Our alcoholic drinks were strong, and included and additional side of liquor.Overall, it was a very pleasant experience."
Thai • Bistro • Chinese • Burgers
Full • Casual • Catering • Desserts
"I can’t believe they charged me $55 for French fries, when refills are free. The worst customer service. They would rather lose $60 then give extra fries that come with your meal. Waited an half hour to get a manger. Had to go inside because he didn’t answer the phone. The employees are very good at ignoring the customer. Nasty faces. This is the Red Robin Lincoln highway Lancaster. My Red Robin in Exeter is 100 better. Service: Take out"
Meat • Cheese • Burgers • Chicken
"The food was disgusting, we returned 6 out of 7 appetizers that were served to us. The poor quality meat is poorly cooked and has a bad taste. They calculated every last cent of the bill. Shame should give them the lousy customer service and the lousy quality of the food with the years they have on the market !!!!! I will never return and I would not recommend it to my worst enemy. Expensive and lousy in every way"
Salad • Burgers • American • North American
"I celebrated my birthday at this restaurant, and it turned out to be a great choice, especially since other places fell short of my expectations. I ordered the Burning Love dish and indulged in several baskets of their amazing fries—I just can’t get enough of them! The red sauce that accompanies the fries is also a favorite of mine. The drink selection is varied and delicious, with the lemonades being particularly noteworthy. I recently tried the Fracked and Poppin Purple flavors, and both were fantastic. Overall, we had a wonderful experience, though the macaroni that the kids ordered wasn’t very good. On the bright side, the kids' drink options were quite impressive."
Full • Salads • Burgers • American
"Not up to the usual higher standard for this national chain. Salat was fine, the burgers who were great earlier may ever be your best, and the one reason I came there earlier was for their steakries that were not so good at all. Think Kovid Pandemie really hit this position hard. I would say that the service staff was very good, very personal, very attentive, so in this aspect I give them a B "
Salad • Seafood • Burgers • American
"Was not in a while and my granddaughter wanted something special for her birthday. Restaurant was terribly understated and there was a note on the door that displayed it. He was waiting for a seat for 30 minutes. Our waitress Ashley was very nice and did her best to be attentive to all her tables. The experience seemed a bit excited. Everything came out in time, but felt rushed. The fondue cheese sauce I ordered for my fries was cold. Did not get the opportunity to enjoy groundless pages, as this was ordered once never got it until we mentioned it again. Not sure if my granddaughter would have the birthday song due to regulations or under-disability problems, but that was not a possibility. The food was decent, not as I remember. Drinks were good. Ashley did the best she could and was very pleasant"
Mexican • Burgers • American • Fast Food
"Eventually, the food runner brought out the garlic fries, but without any sauces, and the portion was quite small. He mumbled something about being sorry it was a small serving and that they were working on making more. I didn't fully understand him since it was my first visit and I wasn't sure what to expect. The waitress took a long time to return to our table. We wanted refills for our kids' milk, and I needed a plate for the bones from my chicken wings. She finally came back, but she didn't mention my garlic fries. While she was attentive in refilling my husband's soft drink until the food arrived, she never brought me more water and didn’t stop by again until she dropped off the bill without asking if we needed anything else. I find it incredibly frustrating when the check arrives before we're finished. I had been planning to order dessert, but that idea went out the window. I ended up ordering a coffee, which I did apologetically, as if it were my fault she had brought the bill without checking in first. When she brought my coffee, she just set it down without asking if I wanted milk or sugar, and I didn’t see her again until she returned with a new bill 15 minutes later. Thankfully, I was able to use some of my child's milk for my coffee. It was a pretty lackluster experience. Then, just as we were finishing our meal, another order of garlic fries appeared. Did it really take that long to prepare fries? It was quite ridiculous. On a positive note, my little two-year-old daughter was allowed to have her own milk to share with her brother's meal."
Burgers • American • Ice Cream • North American
"All good. Couple of suggestions. I know that this is an informal, kid-friendly place. Great beer menu. kid and individual pizzas brilliant. Fish and Chips surprisingly good. The Yukon Chips are a winner. Way ahead of most fast-food schlock. But inCalifornia wine country, having only two whites and one red, then running out of one of the whites is just a littleembarrassing. Next, the machine on the table where you pay and leave comments. The user interface is a joke."
Burgers • American
Meat • French • Burgers • Chicken
"Despite being a chain, this place serves up some really tasty burgers and fries. I absolutely love the Blue Ribbon burger and the fact that the fries are bottomless. The burger was just as good as I remembered from my last visit a couple of years ago—no complaints at all! It's unfortunate that they no longer offer the same premium sauces they once did. The bottomless fries were fantastic! The staff was quick and friendly as well. I'm not a fan of their switch to plastic cups and paper towels to cut costs, but I understand that many chains are doing the same these days. Overall, I would definitely return. It's a solid choice for a burger chain!"
Salad • Casual • Burgers • American
"So if you've been following from my last post about Up Down arcade then you would know I'm dating again YAY ME and this place here was the 3rd date of my love life and when I say the places that have been chosen to dine for my endeavors have been nothing shy of AMAZING and this place is the cherry on top now you would think that it's just burgers with all their different twist on classics but the ambiance is amazing to the seating the games on the tables THE FOOD and just the endless amounts of variations of fries you could have but yesterday's visit was possibly the best customer service EVER our waitress and I hope I'm spelling her name right Jamie when I say she was so cool and chill attentive and very interactive with us I hope she gets to see this and receive her praises THANK YOU JAMIE for making our dining VERY enjoyable she said and doesn't work Thursdays so if you guys are trying to get the Jamie experience don't go that day...."
Salads • Burgers • American • North American
"First, the positives: My wife thoroughly enjoyed her chicken-topped salad, noting that it was moist and flavorful. The burgers were decent, but my burger and fries arrived only slightly warm. I sent the fries back, and the replacement came out promptly. For the kids' meal, our child received mandarin oranges, which he loved, and they even brought him four additional servings. Now, the negatives: Upon entering, the host informed us there would be a 10-minute wait to clean tables. However, we ended up waiting 25 minutes before being seated at a table that hadn’t been wiped down. We were told several times that the restaurant was short-staffed. After another wait, the server assured us our food would be out shortly, but it took an additional 10 minutes, which is why my fries were lukewarm. Unfortunately, this caused us to miss our movie, throwing off the rest of our afternoon. One more thing—staff attire could use some improvement, and it wouldn't hurt for the host to offer a smile. Lastly, the less pleasant aspects: While waiting in the lobby, I noticed that the woodwork, particularly the support beam next to the host’s desk, needed cleaning. Additionally, there was a faint unpleasant odor in the restaurant. On a positive note, the restroom was relatively clean compared to others. Overall, I believe that with more staff, our experience could have been significantly better."
Cafés • Kebab • Mexican • Fast Food
"my family came in our local red robin, we were quickly sitting and handed over menus. then forget. we saw several employees who went from us to help others tables. After waiting for about 10 minutes, I started a stop watch app on my handy. during the next 10 minutes we wait for another table seat, order drinks, get drinks and place a food order. at this time, we caught the attention of a waiter. we wanted to see the manager in the service. remember we're still on the stop watch. it took 5 minutes until the manager visited us. during this time a waitress took pity on us and took our drink order. the manager finally came over us explained we had met the 20-minute mark at this point and the 5-minute mark for his visit (the table next to the use received their food during this time). To be honest, the manager didn't care. he made a pathetic excuse, said he was busy and went. no excuse, no offer, to speed up our order, or any kind of indemnification. he was just indifferent to us and he left us as soon as he could possibly escape. our newly assigned waiter finally arrived. 3 from our 4 drinks and our food order. the waiter did his best and apologized. he took a burger out of the bill. the manager was not interested in coming back and reviewing us or offering an excuse. we usually visit red robin 1-2x per month. this is our first bad experience. it was clear that the communication between the staff and the indifference of the manager that the problem is the manager. he didn't manage the housefront."
Casual • Burgers • American • Catering
"Overall, the food is decent when they manage to get your order correct. However, during my last visit on December 27, 2014, I encountered an issue where my bank card was charged incorrectly, which felt fraudulent compared to my actual order."
Meat • Fries • Burgers • American
"Red Robin burgers are consistently delicious! I ordered Red's Double Tavern Burger, while my wife opted for the Guacamole Burger. Both were fantastic and arrived at our table surprisingly quickly. However, we did experience a 15-minute wait to be seated, despite the restaurant being only about one-third full at 1:30 p.m. Once we were seated, the service was excellent. I did find it a bit chilly at our table, even though the weather outside was a pleasant 70 degrees. I really believe that all restaurants should ensure their tipped employees receive a living wage; maybe then there would be enough staff to seat and serve us even when the restaurant isn’t more than half full."
Burgers • Salads • Chicken • Desserts
"This evening, we had a large party of 19 guests gathering for a 4 year old boy's birthday party. 8 out of the 19 guests were children ranking in ages from 6 years old down to two months. With this description of the guests one can imagine it was quite crazy. Why I am sending in this review is because we had the best waitress waiter that served us. Her name is Holly and she has a very unique style about her and extremely down to earth and engages with all her guests. She remembered every part of our order did not forget one thing. Even my four-year-old grandson birthday boy gave her a piece of his birthday cake and did without being coached to do so. I'm very hopeful that her manager and higher-ups will read this review and give Holly the accolades that she definitely deserves. I tipped her 40% on my bill because that's the best service I've ever received. THANK YOU SO MUCH HOLLY!!!"
Kebab • Cafés • Mexican • Asiatic
"When your server is so busy with her two other tables that she drops the refills as she speeds by. She is short and rude in her tone and speech. That is until it was time to pay. Then there were new workers there and she was suddenly super friendly and talkative. We normally tip 50% but could not justify but the minimum for this type of treatment. My family was wondering if we had done something to offend our server but we could not think of anything. Maybe she was just having a bad day. The food was well made. Our veggie burgers were cooked well. The zucchini fries are so tasty. My daughter loves the endless Mac n Cheese and oranges."
Grill • Burgers • Chicken • American
"We were invited to a birthday party here so off we went The wraps and grilled chicken gave us some healthy options which we appreciated."