"Edited Post: This last trip was disastrous. We had eight people in our party. Everyone ordered from the menu with minimal adjustments. The food took FOREVER to come out. Then it came in stages. Four people received their food; but, one of the orders was only part of his order. About 10 minutes later two more dishes arrived along with the missing food from the first delivery. another 10 minute wait, and another delivery. Finally, after another 15 minutes, the last order arrived. They tried to deliver a plate of food to me that was the wrong order. I had ordered a chicken and shrimp dish. The one they tried to deliver was only shrimp. Instead of delivering the chicken on a separate plate, they took it back, let it set for more than 10 minutes, then delivered it with hot chicken, cold shrimp and cold rice. Food delivery aside, the service was deplorable. Our waitress took our order and then disappeared. We had to constantly seek out ANYONE to refill tea, sodas, and water. The staff offered ZERO communication as to what the problems were. Then they had the temerity to add a 18% gratuity to the bill. Seriously, this is the part that set me off the most. Apologies are useless when you bill someone for a service you DID NOT preform! My family and I will think long and hard about ever returning to this establishment. Original Post: Was 5 Stars I've been to many Japanese style restaurants across this great nation. This restaurant, located in a nondescript building, is one of the best. I found the staff to be welcoming and accommodated the special requests (food allergies amongst two of our party) with no complaints. The food was outstanding. I wish I would have thought to take some pictures. But the food smelled so good, I started eating before I gave it much thought! Without a doubt, this is our favorite Asian style restaurant in the area. We will return."
