"A few weeks ago I ordered a hot sausage sandwich and when my meal arrived, you can say that the sausage was from the night before. It was very dry. Briana the receptionist was very helpful and sweet and gave me a 6 dollar loan. After a few weeks, I decided to use my credit. When I called a gentle man, he answered the phone and was rude form at the beginning. I put my order and when I mentioned my credit, the man just said 'Well, you wait for Brianna I don't mess with any of these things and took my number and just hanged up. Briana then called back and was her usual sweet self and wonderful in the processing of my credit. When my food arrived after a few bites, I found a hair that was about 8 inches in my food. As I recall to let them know and not ask for another order just a refund to my card, I can say the same gentleman in the back round "Well tell him to go to another restaurant". This is terrible customer service at its end. We are a large medical facility that is very ordered from here. Brianna was very nice apologetic and her customer service is good for this place. Take notes from her husband. Brianna also gave me the full amount. Very miserable man who works there. Will never see a penny from the majority of our office."
