"We previously bought a pizza kit from them without any problems, but today's kit was disappointing. One side of the dough was old and dry, almost as if it was a mix of fresh and stale dough, which caused it to lose its elasticity. Since we live 25 minutes away from Wakefield, I didn't want to make the trip back to the store. When I called to share my concerns, the person on the line apologized, but that just didn’t seem acceptable. I know they can do better, as we’ve had positive experiences in the past. They even called back to offer us a pizza when we're in their delivery area, but when I mentioned our location, they abruptly hung up!"