"Been here several times, birthdays and company dinners. One of my favorite restaurants in town. Had not visited in a while finally convinced my girlfriend to go. Food was good as usual but service was meh.. I’m not one to complain but I hope to message helps facilitate some opportunities to elevate service. I started with bottled water but the glassware smelled of old polishing rag. I did 2 apps by 2 apps and entree. I ordered the olives and hummus first, expecting to enjoy them at the same time, but only started with olives (thought olives hummus would of worked well with one another)… then the next 2 apps came and I assumed they forgot about the hummus. I did see the waitress do a quick turn after looking at the empty table seemed like that was a realization that the hummus never came out, which we got hummus and steak at the same time. When the steak came someone dropped a ramekin of sauce on the floor and it got on my girlfriends foot, hey mistakes happen not at all upset about it, but seemed like a good opportunity to try to turn a negative into a positive. The manager did come by later and apologize and said he would take care of dessert. Nice gesture sure, why not. At the end of the meal they gave us a dessert menu, picked one out and then when the bill came dessert was on there. I was intending on bringing it up to the waitress but she disappeared for long periods of time. We were getting a little impatient and kinda just wanted to leave, eventually the server assistant came by and processed the bill, I didn’t bring up the desert charge to her but probably should have. There were other small nuances but that was because service past exceeded expectations and set a high bar, so I won’t go into detail into those, but definitely should be a focus of the restaurant. I love the restaurant and have been here 5 times roughly and missed the mark 1 time, hopefully it’s just an odd one time thing that happened."
