"Simply don’t go to this store. We have never eaten on a Häagen before and after this NEVER going to a store nor buying any of their ice cream. I wish I could put negative 5 stars. First time and last time. Tried to order a Sunday and my wife explain how she wanted. The woman behind the counter somewhat rude sort of snap with attitude saying “that is how a Sunday come”. My baffled wife told her that her attitude is not the way to treat a customer and the person was VERY RUDE trying to imply she wasn’t. At this point I intervene and told her the same. Simply walk out without ordering. Safe yourself time and don’t go to the store. Also VERY VERY slow service. BTW she is the manager. Talk about service and caring about the brand. The District Manager should close this store. Update to address their response: there was no miscommunication. My wife was asking for an ice cream and the attitude the employ used against her was demeaning, very rude and total disregard of any customer service. You don’t explain a customer with attitude, you guide them careful and try to sell (or even upsell). While I do agree that the store was busy (only 3 people plus us and if this is busy wow), she wasn’t alone. They were TWO employees and the person that acted this way came out of the back to “support” the other. Don’t support this business."
