Pizza • Italian • Breakfast • Sandwiches
"I’ve called several times over the past two days to order an appetizer platter. Yesterday a Male teenager answered the phone and told me they could not take an order until today to call back. So I called back earlier the next day and was told that I couldn’t place my order yet they couldn’t take my payment method and didn’t have a delivery driver that I had to call back. Then I called back and they told me I could not get an appetizer box or order it because it’s too late and they don’t have the supplies. The owner got on the phone and told me I should’ve pre-ordered yesterday which is exactly what I tried to do!!! I’ve been ordering from Luciano’s for over 20 years, And I’ve never had this confusing experience happen, they definitely know my number and should have accommodated in some other way! Misinformation happens but it could have been substituted. To be gaslit like this and told that’s not the way it happened is not cool!"
