"Ever since the South Virginia location closed down, I have noticed a decrease in food quality at this restaurant. During my last visit, I ordered pad thai with tofu, without fish sauce or eggs, and requested it to be vegan. Unfortunately, the dish tasted overly sweet and unpleasant. After sending it back and having it remade, the second attempt was just as bad. The third plate tasted slightly different, but still not what I had expected based on past experiences. The server mentioned that there was confusion with the chef, who mistakenly thought that vegan meant no sugar, although I had only specified no eggs or fish sauce. After multiple disappointing experiences, I have since ordered takeout twice and each time the pad thai has been prepared incorrectly. I am no longer willing to spend money at this restaurant when there are other Thai options in Reno that understand dietary preferences better."
