"I had an unpleasant experience at Cafe Luigi Pizza I recommend staying away from ordering on their website. They work with Slice Rewards, which is an extremely unreliable third party coordinator for delivery/pick-up orders.I paid for a pizza and received a confirmation from Slice Rewards that my pickup order had been placed. When I showed up to the restaurant, the staff said I never placed an order and tried to get me to pay again in person to remake the order, even after I showed them proof that I had already paid online. On top of that, the staff could not provide a contact number for me to dispute the issue and refused to take any responsibility for the situation. This business is extremely unprofessional and blatantly disregards the needs of their customers. I was not able to get a refund or pizza in person, so Slice Rewards said they would post a refund to my bank account in 3-5 business days. I will never order from this establishment or Slice Rewards again."
