"TLDR Pizza is greasy but, hey, sometimes that 's the mood. Wouldn 't recommend ordering online since site is buggy if you want the order fixed, they 're going to re charge you. I spent 2 nights in the ICU with my dad after his lung surgery, so I 'm stressed exhausted. I have an eating disorder called ARFID can 't eat pizza sauce so I ordered online to pick up a sauceless cheese pizza. Picked it up, had a quick chat with the cashier, drove home, took a bite and there was sauce which was annoying. Called the store, cashier tells me that I ordered it with sauce, I tell her there was a bug cause I definitely didn 't and I offered to drive back and return the pizza. She says it doesn 't matter if I return the pizza, says that if I want a sauce less pizza, they 're gonna charge me again. I 'm starving and angry at this point but made another order, I drive to the store again and I return the 1st pizza, cashier doesn 't care, charges me for the sauceless pizza, and said to speak with her manager the next day. I followed up with the asst manager and he 's clearly not happy to speak with me, says that the cashier did offer to re make it for me, I said that wasn 't true, he said he was going to believe his employee, which I do understand, but bro.. if she 'd offered to re make it, why would I be upset in the first place?? Her not re making it was the entire reason I was upset. So, asst manager calls manager who says I have to drive there the next day to have it re funded to my card, but I don 't live on island so he says Well I don 't know what to tell you man. Ugh. Just venting here cause no one from Pizza Factory was going to listen."
