"I ordered a supreme pizza through the Slice app and experienced several issues. First, my pizza arrived half an hour later than the latest estimated delivery time, and to my surprise, it was cold. When I reached out to the app, they informed me that the restaurant did not authorize a refund. I then called the restaurant, but they told me to go through the app for any refund requests. I spent $30 on that pizza, and at this point, I might as well have walked to the store and bought a frozen pizza, since I had to reheat the fresh pizza I just received."