"The service at this restaurant can be inconsistent. Yesterday, during the national burrito Day promotion, it was chaotic. Mobile orders were taking more than two hours to fulfill, the walk-in line was long, and orders were being called out randomly. Eventually, they started writing down names of customers waiting for their food to return another day and receive a free queso as compensation. Today, we returned and while the staff seemed a bit grumpy, we were able to enjoy fresh burritos and queso, which were delicious. Despite the slow day, the salsa station was messy and one of the drink machines was out of order. There was also food scattered on the floor, giving the restaurant a less-than-clean atmosphere."
