"While our waiter was great when he was around, he didn’t check on us often enough. By the time the food came, the noise from a nearby table made the atmosphere quite stressful, and we were all ready to leave. My wife thought her pizza was decent, my son finished part of his meal, while the other two kids only picked at theirs. My seafood pasta special was just okay—I probably should have gone for a pizza instead.
There was a mix-up with my son’s burger; instead of ketchup, he received what tasted like Heinz or some sort of BBQ sauce. They also messed up my second beer order and took a long time to bring us the check. Initially, I told my son to just eat it, thinking it was ketchup (I know it can taste different everywhere), but when I tasted it, I realized he was right—it was a strange BBQ-tasting sauce, similar to that old Heinz 57. At least my other child got ketchup with her meal, so we managed to make it work. Despite the issues, I tipped 20% since the waiter was friendly and good with the kids, but we decided we wouldn’t be coming back.
With so many other restaurant options available, the value just isn't there, and the service left much to be desired. It seems like pizzas and appetizers would be the safest choices here; otherwise, I wouldn't recommend it. While I understand kids can be noisy, there was also a loud group of 4 or 5 women in their 40s to 70s who were just disruptive. It was so bad that I felt sorry for the other waiter who had to deal with them. If my kids are mentioning how loud it is, it’s definitely an issue. The restaurant wasn't full, and they easily could have seated us in a quieter area away from the noise. If the staff had been more attentive, I would have asked to be moved."
