"One word: Impressed.Haven't visited Milestones in ages, especially this Langford location. Had some gift cards to use up so better now than never. Walked in on a Monday afternoon and I forgot how nice the setting is. Open, modern, tidy and clean-lined. Host and server were both upbeat, attentive and professional. I like their new uniforms of neat jeans and button-down chambray shirt (very Canadiana), nothing try-hard pretentious or chichi about it (unlike other franchises). I appreciate that about Milestones. Purely professional. Food and service are number one. Noticed the menu has changed. Looks fresh, creative and modern. Now serving seasonal dishes, specials and weekend brunch. They appear to have a very good Executive Chef. Ordered a main, the Ultimate Fish Taco Duo, to share. Without prompting, the kitchen had neatly divided the two tacos for us including the fries vertically stacked in a steel cup. Impressed. The flour tortillas were slightly crisp and folded with a toothpick. The golden basa piece was quite large with a generous topping of freshly made salsa slaw and diced mango with a perfect amount of sauce. It was very tasty. It would kill it at Taco Corner in downtown Vic. And the fries were perfectly crisp and lightly salted. Still impressed. Next was the veggie Garden Burger and side spring salad with candied pecans and fresh strawberries. The combination of roasted red pepper relish, avocados and LTO topping makes for a tasty burger. At about $13 this is a bargain. The hubs enjoyed his Crispy Chicken Burger. It's a decent size and the first bite of chicken was steaming, fresh and moist, so you know it was delivered promptly from the kitchen. The house-made honey sriracha slaw and garlic aioli was tasty. We both enjoyed the toasted egg burger bun. All the food tasted fresh and delicious and we thought the prices were fair. I could see the open kitchen from our booth and it's spotless and organized and the chefs were meticulously assembling dishes. The server (who was excellent and I wish I got her name) mentioned the survey at the bottom of the bill. I know lots of places do this now but combined with the Field Agent mystery guest I can only surmise Milestones HQ is paying plenty of attention to each and every location and the overall guest experience. I wish other chain restaurants would take note and do this because Milestones is stepping it up. They want detailed feedback, which means accountability and a high standard of quality, care and attention. Well it's working because we were really impressed with our whole experience and will be back, sooner than later.4.25/5"
