Wild Alaskan Salmon Wild Alaskan Salmon
Hoq

Hoq

303 E 5th St, Des Moines, Iowa, USA, 50309, United States

Beer • Healthy • American • Bar-lounge


"My experience at this restaurant was extremely disappointing. We visited during restaurant week in 2023. I ordered the fried green tomato for my first course, followed by Tempura-battered Gulf shrimp with Tomato Risotto. My husband opted for the Bangladeshi Chicken as his first course and the braised local sirloin with summer vegetables for his main course. Unfortunately, my fried green tomato was lukewarm and the cheese on top was ice cold, resulting in a combination that did not work well together. The cheese was not spreadable and lacked flavor. The shrimp, which was supposed to be tempura, turned out to be blackened and we only received three medium-sized shrimp. The seasoning overpowered the shrimp, and the risotto was undercooked - not al dente, just simply undercooked. As for my husband's meal, the meat was tough and lacked flavor. He did find the vegetables to be tasty, though. The meat portion was disappointingly small, only 3-4 ounces. For dessert, we shared the house-made churros with cinnamon ice cream. Unfortunately, the churros were doughy in the center and the ice cream was plain vanilla. I have had better churros at a food truck. The service was good, but overall, we will not be returning. It is a shame that during restaurant week, the restaurant did not put their best foot forward to impress potential repeat customers. Our experience left us feeling underwhelmed."

Crossroads Pizza

Crossroads Pizza

2065 E Main St, 06610, Bridgeport, United States

Pizza • Italian • American • North American


"I’ve been getting food from CR for YEARS. I’ve never had any issues. But yesterday was definitely a turn off for sure. I ordered through Uber Eats, my order was canceled with out any explanation. No call. Nothing. So I call to see what was up. The girl that answered was extremely rude. Now, I work in restaurant and I work with the delivery apps, so I KNOW they have the ability to adjust the price on something. I was told no they can’t. Whatever, we speak I see what the issue is, so I fix it. Resend my order and call them back to make sure all is good. Well, when they picked up they must have thought I could hear them, so they say “we are going to just cancel her order again” followed my laughter. Now while what they said wasn’t super offensive it’s the fact that they had no regard for who can hear them or therir customers is what is disappointing. The reason they had an issue with the order was because I asked for the salad to have just Romain. She said they don’t have that. Which makes no sense cause they offer CEASER SALADS! Bottom line, the customer service was terrible. I’ve been in the field for 17 years. I’m literally hired to train people on how to problem solve with guest in an APPROPRIATE manner. My suggestion to you and your team, learn to problem solve with you guest to give them a good experience. Don’t brush them off as if they are bothering you at YOUR JOB, THAT YOU CHOSE TO WORK AT."