Yamagobo Roll
Yukiyama

Yukiyama

2121 Murray Ave, Pittsburgh, PA 15217, USA, United States

Ramen • Lunch • Casual • Japanese


"We went on a Sunday at around 4:45 pm, and the restaurant was completely empty except for us. Nonetheless, the server (the ONLY server) took a while to come take our orders. The server gave our 1 year old and 3 year old kids glass cups of ice water, and I had to ask for straws. These cups did not have lids. I asked for my kids to share one pork katsu special from their whiteboard, but they served two instead. This whiteboard didn't even list what the prices were. Thankfully they did not charge us for two, but it took an extremely long time of waiting for the server to come back to check on us. They never came back with a receipt, so I had to get up and ring a bell and wait for a receipt. There are signs posted everywhere about how short-staffed they are, and how you can kindly leave if you don't want to wait. I considered leaving without paying for our meal. I thought that would be horrible and decided to wait even longer. Finally a person came to ring me out but they didn't even tell me the total or give me a breakdown of the receipt before taking my card and charging me. All the while, I was asking for the total, and he just said he would give me money back if it's wrong.Overall, the service and atmosphere are really bad, 1/5. However, the food was decent and would be a 4/5 for the sushi and a 3/5 for the hot foods/appetizers we ordered. The prices are pretty high for the overall experience. Not kid-friendly."